You
A motivated leader ready to manage and guide client relationships with confidence from start to finish. Clients trust your ability, and your team loves the way you keep them inspired. You’re a steward of your clients’ brands, time, and budgets, ensuring internal teams stay focused on goals and campaign objectives while keeping deadlines and scope in check.

You naturally dig into every facet of a client’s business, ready to talk goals, KPIs, and industry trends at any time. Communication is your superpower—you’re clear, collaborative, and decisive, but humble enough to ask for input when needed. You’re looking for more opportunities to own client relationships and help them grow. And you want to do it at a fun, collaborative agency where you can make an immediate impact and shape your own future.

Us
We’re a fast-paced, boutique creative ad agency in Austin looking for an account superhero to join our team of bright minds. We’re not trying to be the biggest or richest—just the best. Our clients range from large national organizations to beloved local small businesses including Chewy, BigCommerce, Cavender’s Boots, Southside Market & Barbeque, Torchy’s Tacos, and more.

Responsibilities

  • Ensure operational excellence in the day-to-day management of accounts.
  • Build and grow strong, lasting client relationships.
    Coordinate and lead team meetings, status meetings, and creative presentations.
  • Manage interactive workflows, including website requirements, coordination with design and development teams, and content input when needed.
  • Collaborate with all agency departments to develop strategies, briefs, and creative campaign work.
  • Advocate for the agency with clients while keeping internal teams excited and focused on success.
  • Own all agency-client relationships, from daily tasks to identifying long-term growth opportunities.
  • Manage client expectations and resolve critical issues with strategic thinking.
  • Juggle 5-12 projects or clients at a time.
  • Draft scopes for supervisor and client approval.
  • Manage and maintain budgets.
  • Oversee internal project management resources and creative team allocation.
  • Understand campaign details in the context of the bigger picture.
  • Report to and collaborate with the Account Services Director.

Requirements

  • 3+ years in an Account Coordinator/Manager or Project Manager role (required)
  • 2+ years at a digital marketing, media, or advertising agency (preferred)
  • 1+ year managing website, paid media, and/or creative design projects (preferred)
  • Excellent writing and grammar skills
  • Basic understanding of media landscape and strategies
  • Entrepreneurial spirit and eagerness to find the next big project
  • Ability to collaborate with a larger team, as well as reliably execute individual responsibilities autonomously
  • Must be based in the Austin, TX area and available for in-person client meetings as needed

What We’re Offering

  • $65k–$75k annual salary
  • 28 days PTO (plus company breaks and holidays)
  • Paid health benefits
  • 401k matching
  • Remote-first setup with regular opportunities for in-person meetups for collaboration, creativity, and team fun
  • The energy and creativity you love about agency life, powered by a team that’s all about positivity, collaboration, zero drama, and getting home in time for dinner.

Think you’re ready? Start your e-interview now.